These Terms & Conditions (“Terms”) govern your use of this website and services provided by Kin Visual Media (“we,” “our,” or “us”). By using this website or booking our services, you agree to these Terms.
1. Services
Kin Visual Media provides real estate photography, videography, drone services, floor plans, and related visual media services. All services are subject to availability, site conditions, weather, and access at the property.
We reserve the right to decline or cancel a booking if conditions are unsafe or unsuitable for production.
2. Quotes & Pricing
All quotes are valid for [30] days unless otherwise stated
Pricing may vary based on property size, location, access, and scope
Additional services or extended shoot time may result in additional charges
Travel outside standard service areas may incur travel fees
3. Bookings & Cancellations
Bookings are confirmed once scheduled by written agreement (email or message confirmation)
Please provide at least [24–48 hours] notice for cancellations or rescheduling
Late cancellations may be subject to a cancellation fee
Weather-dependent services (such as drone or exterior shoots) may be rescheduled if necessary
4. Property Readiness
The client is responsible for ensuring the property is clean, staged, and ready at the scheduled time. We are not responsible for clutter, staging quality, or items visible in final media.
If a property is not ready, we may:
Shoot as-is, or
Reschedule and apply a return visit fee
5. Delivery Times
Typical delivery timelines are estimates and not guarantees. Delivery may vary based on project size and workload.
Estimated turnaround:
Photography: [24–48 hours]
Video: [2–4 days]
Floor plans: [1–3 days]
Rush delivery may be available for an additional fee.
6. Usage Rights & Licensing
Unless otherwise agreed in writing:
Kin Visual Media retains copyright to all media created
Clients receive a license to use delivered media for marketing and promotional purposes related to the property
Media may not be resold, transferred, or given to third parties without permission
Use by builders, designers, or third-party marketers requires a separate license
We reserve the right to use media for our portfolio, website, and marketing unless the client requests otherwise in writing before the shoot.
7. Drone Operations
Drone services are subject to:
Weather conditions
Airspace restrictions
Safety regulations
Local flight permissions
If drone flight is not legally or safely possible, we will substitute with elevated or ground-based exterior images where possible.
8. Payments
Payment is due within [7 days] of invoice unless otherwise agreed
Late payments may be subject to late fees
Delivered media may be withheld until payment is received
9. Liability Limitation
We are not liable for:
Market performance of listings
Booking or sales outcomes
Indirect or consequential losses
Conditions outside our control (weather, access limits, staging quality)
Our maximum liability is limited to the amount paid for the service.
10. Website Use
By using this website, you agree not to:
Copy or reuse content without permission
Attempt to disrupt or hack the website
Misrepresent your identity when contacting us
All website content is owned by Kin Visual Media unless stated otherwise.
11. Privacy
Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect and use information.
12. Changes to Terms
We may update these Terms from time to time. Updated versions will be posted on this page with a new effective date.